Privacy Policy

Introduction

Equisun Rise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

Personal information is data that can be used to identify you personally. We may collect the following personal information:

• Name, email address, postal address, and phone number
• Payment information (credit card details, billing address)
• Travel preferences and requirements
• Passport information and other travel documentation
• Special dietary requirements or medical conditions relevant to your travel
• Date of birth and gender
• Emergency contact details

Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage data (pages visited, time spent on pages, links clicked)
• Referring website or source

How We Collect Information

We collect information from you in several ways:

• Direct Collection: Information you provide when filling out forms on our website, making bookings, subscribing to our newsletter, or contacting us.
• Automated Collection: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect usage information.
• Third-Party Sources: We may receive information about you from third parties, such as business partners, travel providers, and payment processors.

How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services
• To process and complete your travel bookings
• To communicate with you about your bookings, inquiries, or account
• To personalize your experience and deliver content relevant to your interests
• To improve our website, products, and services
• To send promotional materials, newsletters, and marketing communications (if you've opted in)
• To respond to your questions, comments, or requests
• To comply with legal obligations and enforce our terms
• To protect against fraudulent, unauthorized, or illegal activity

Sharing Your Information

We may share your personal information with:

• Service Providers: Travel suppliers (hotels, airlines, tour operators), payment processors, and other third-party service providers who perform services on our behalf.
• Business Partners: Companies with whom we jointly offer products or services.
• Legal Requirements: When required by law, court order, or other legal processes.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: In other cases where we have your express consent to share your information.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.
• Functionality Cookies: Used to recognize you when you return to our website.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: